SUMMARY
A strong technical leader who consistently produces extraordinary results, driving business growth through process, organization and technology development. Profiled by Ziff-Davis in 2006 as a “Great Mind in Development.” Moves fluidly from executive strategy to implementation details, building critical relationships and products. Fearless with tough decisions, and demonstrates seasoned judgment when managing complex issues. Establishes and directs strategic long-term goals, determines how to reach them, and applies appropriate governance, leading with integrity and respect for others.
PROFESSIONAL EXPERIENCE
2005 - 2006
EBAY
Brisbane, California
Management Consultant (reporting to CFO)
Restructured operations and engineering for Shopping.com, a rapidly expanding eBay subsidiary. Developed a comprehensive IT Governance model and executed against that vision, building a culture of discipline and accountability within this 220-member technology group.
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Spearheaded sustainable automated controls to manage risk, including disaster recovery, information security, capacity planning and change control. These defensive measures ensured cost-effective, uninterrupted, secure, smoothly operating technology systems.
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Substantially revised release process, including methodology development, project management, test automation, vendor selection and release engineering. These offensive measures converted a fire-fighting, error-prone development process into a competitive edge, providing cost-efficient services and high responsiveness to customers.
2003 - 2005
Genentech
South San Francisco, California
Management Consultant (reporting to VP of IT)
Led organizational reform and operational cost-effectiveness for this 500-employee technical department through sound people management and adoption of best practices, including re-engineering and change management.
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Drove Sarbanes-Oxley compliance initiative, ensuring the accuracy, integrity, and availability of data. Radically improved logical security, change control and operations by directing the assessment and mitigation of dozens of risks at application, database, network, system and physical levels.
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Restructured change management processes, initiating 60+ projects to improve the deployment infrastructure. Optimization reduced the number of deployment discrepancies from 22% in 2002 to 0% in 2003.
2001 - 2003
Vodafone
Walnut Creek, California
Senior Project Manager
Directed all phases of technical deployments for Verizon Wireless, making it the most profitable segment for Vodafone Global Platform. Worked internationally on IT projects and initiatives, creating a cohesive team out of members over multiple locations.
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Rescued a floundering strategic customer relationship. Initiated intense negotiations that brought existing problems to light, resulting in a satisfied customer which generated $450k in annual revenue. Negotiated extensive scope and priority changes with Verizon, a highly demanding customer who required rapid response to market demands.
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Launched wireless web portal for Connex, Romania's largest wireless provider, including Web, WAP and SMS components, entirely in Romanian language. Adeptly handled sensitive cultural and language translation issues, developing a common vision for Romania's first Internet portal, and the first access to the Internet for most Romanians.
2000 - 2001
Wheelhouse Corp.
San Francisco, CA
Senior Consultant
Developed strategic plans for business development, systems integration, and marketing initiatives for clients in boutique professional services firm.
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Developed and advanced strategic plan to use application management centers for remote application staging, deployment and maintenance. This effort, facilitating rapid client software upgrades, created a new marketing niche for Wheelhouse with minimized competition.
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Managed end-to-end deployment of relational database content management systems.
1992 - 1999
Thomson Consumer Electronics
Indianapolis, Indiana
Financial and technical management
Directed several major independent initiatives at this $8 billion global consumer electronics manufacturer, owner of RCA and GE brands.
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Established a new high-margin sales channel in a price-sensitive industry.
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Drove multiple critical marketing and finance initiatives, including creation of a new inventory-financing operation, realizing $2 million in reduced financing costs annually.
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Launched and managed first ever internal and external websites, including RCA and GE consumer sites. Piloted organizational shift to direct consumer sales and marketing, establishing a new high-margin sales channel in a price-sensitive industry.
EDUCATION / CERTIFICATION
Indiana Wesleyan University
Marion, Indiana
BS, Business Administration
3.98 GPA (Summa Cum Laude)
Outstanding Professional Award (University's highest honor)
Project Management Institute (PMI)
Newtown Square, Pennsylvania
Certified Project Management Professional (PMP)
PROFESSIONAL LEADERSHIP
Project Management Institute
President, San Francisco Bay Area Chapter
Initiated and developed strategic plan for this 2,300-member chapter, addressing changes in the Bay Area, such as globalization, mergers and acquisitions, pricing pressures and other environmental factors. Partnered with corporations and non-profits to further the profession and serve the community.
RECENT SPEAKING ENGAGEMENTS
April, 2006
Speaker, NorCal Spring Symposium (Sacramento)
“Balanced Scorecard and Strategic Alignment”
May, 2006
Speaker, Risk Symposium (Houston)
“Organizational Impacts of Enterprise and Project Risk”
Jan, 2007
Speaker, PMI Global Congress (Hong Kong)
“Align Project Management with Organizational Strategy”